intercontinentalsmokeshop - Conditions & Terms

Please be sure to read this carefully before making a purchase. You are bound to these Terms & Conditions once you have agreed to make a purchase.

Changes made to Terms & Conditions

Intercontinental Smoke Shop reserves the right to amend any details of our Terms & Conditions when necessary and without prior notice. Nothing in this document affects your statutory rights as a consumer.

How To Purchase Or Place an Order

To place an order, please make a note of the Product Titles of all the items you wish to buy. You will have to get to us through the email with the product of your choice, and we shall send you the prices of your order inclusing the various Discounts , then we shall give you the information concerning the payment of your order
Our email is (intercontinentalsmokeshop@gmail.com)

Our sales department is open Monday - Sunday and Public Holidays
We Operate on a 24 Hour basis since we always have Clients from All over the World with Different Time Zones

PAYMENT OPTIONS
Since we are Wholesalers and we deal on wholesale, We prefe Direct Bnak to Bank Transfer, Money Order, Moneygram And Western Union Wire Transfers, Coinstar, MoneyCash, Liberty Reserve , WebMoney, Cash Payment

Fraud Policy

Chargebacks

It is illegal to misuse the charge back process to take advantage of merchants. If you are a victim of fraud or if you are a perpetrator, be aware that we will actively pursue and prosecute fraud offenders to the fullest extent of the law.

IN ADDITION, (WHERE APPLICABLE) DEFAULTERS WILL ALSO BE HELD LIABLE FOR THE COST OF PAYING COLLECTION AGENCIES AND/OR LAWYERS, AND/OR DESIGNATED AGENTS ASSOCIATED WITH INTERNATIONAL COLLECTION AGENCIES WITH INDEPENDENT REPRESENTATIVES IN THE UNITED STATES, EUROPE, AUSTRALIA, ASIA, AFRICA, PLUS COSTS FOR ROUND TRIP AIRFARE, HOTEL, FOOD, AND LABOR COSTS FOR THE DESIGNATED AGENT TO APPEAR IN COURT.

Goods

All goods on our website are described as accurately as possible. Occasionally, there may be inaccuracies or typographical errors. Intercontinental smoke shop reserves the right to correct, amend or improve any information on this site. We also reserve the right to discontinue, temporarily or permanently, any goods or range of goods.

In the rare event that a product you have ordered is out of stock or unavailable for some other reason, we will contact you and suggest an alternative product or a refund. If you wish, you may opt to wait until the product becomes available and we will dispatch it as soon as possible.

Goods are covered by the warranties of the manufacturers.

Deliveries

Deliveries will only be made once payment and Order has been received and Confirmed in Our Data Base System.
Our normal delivery is 48 Hours from time of order confirmation. We also do Overnight and Express shipping depending on the Buyers Request
We use the following Delivery Agencies
. DHL
. TNT
. UPS
. EMS
. ARAMAX

Returns

All cost for returns are at the customer's expense. This will be reimbursed if products are found to be faulty and returned within the time specified.

We ask you to check all deliveries for signs of damage before you sign for them. If you can see that they are damaged, do not sign for them and contact us immediately. We will arrange for your order to be re-dispatched.

If you discover that goods are faulty after you have signed for them, please notify us by email or telephone within 14 days of receiving them. You must quote your Order Number and product descriptions and state your reason for return. Please then return goods in their original packaging. Pending our inspection and verification that goods are faulty, we will contact you to offer a full refund, replacement or exchange.

If you wish to return goods that are not faulty, you may do so within 7 days of receiving them. You must notify us by email or telephone, quoting your Order Number and product descriptions and state your reason for return. Goods must be in their original packaging and in an unused, resalable condition.

NB - We suggest that you use registered post to send your goods back to us to ensure that they arrive safely.

Indemnity

By accepting these terms and conditions, you are agreeing to fully indemnify Intercontinental Smoke Shop and its affiliates from and against all liabilities, claims, actions, expenses or costs made by any third party due to or arising from the use or the misuse of this site or due to your breach of these terms or due to your breach of any rights of a third party.

Copyrights

All contents of this site, including text, graphics, logos, icons, design, arrangement, & all other material are reserved toIntercontinental Smoke Shop.

Any other reproduction, incorporation, modification, publication or distribution without prior written consent is strictly prohibited.

Fraud Policy

Chargebacks

IN ADDITION, (WHERE APPLICABLE) PERPETRATOR WILL ALSO BE HELD LIABLE FOR THE COST OF PAYING COLLECTION AGENCIES AND/OR LAWYERS, AND/OR DESIGNATED AGENTS ASSOCIATED WITH INTERNATIONAL COLLECTION AGENCIES WITH INDEPENDENT REPRESENTATIVES IN THE UNITED STATES, EUROPE, AUSTRALIA, ASIA, AFRICA, PLUS COSTS FOR ROUND TRIP AIRFARE, HOTEL, FOOD, AND LABOR COSTS FOR THE DESIGNATED AGENT TO APPEAR IN COURT.

Credit card fraud is a serious offense and will be prosecuted to the fullest extent possible. Our Zero Tolerance policy of fighting back each and every case of credit card fraud will cost offenders far more money than the original amount received.

How Can Your Identity be Proven?

Although most fraud offenders use free email services, false names, mail drops, or different bill to addresses, many are not aware that web browsers transmit a unique Internet address to us which can be used by law enforcement officials to identify and locate them. Currently, RCMP, FBI and the U.S. Secret Service are responsible for investigating all Internet fraud cases. We will also work with card holders,Westernunion, MoneyGramm, credit card companies, and local authorities to pursue fraud offenders.

In court, the IP address obtained by your Internet service provider under subpoena will verify your identity and exact time you used the system. Your IP address, per example 206.55.191.252, is not your email address. Your ISP's log file history will show exactly what modem and port you logged on through.

How Can We Collect?

By credit collection agencies, liens on your property, bank account, and garnishing of wages. This may also result in a report being filed with three major credit reporting agencies once our case is won. We sincerely hope that it will not come to this, but credit card, Money transfer and bank transfer fraud can not and will not be tolerated.

Intercontinental Smoke Shop is committed to the prevention and prosecution of online fraud. Some of our prevention measures may include:

Reporting all fraudulent and charge back purchases to the authorities;
Contacting law enforcement officials in your province or state; Issuing a summons through our attorney to your ISP;
Card holder address and telephone number verification;
IP number tracking and verification;
Telephone contact with the card holder;
Verification of a valid commercial email address; free email addresses allowed;
Requirement of signed authorizations;
Examination of all orders for red flag fraud indicators;
Other unpublished actions as deemed necessary.

If you make a charge and then refuse payment or initiate a charge back, we will pursue you. We regret that, in some cases, these measures may result in inconvenience to legitimate customers. In the rare event that a fraudulent order passes our screening process, we will report the fraud to the appropriate legal authorities and provide those authorities with the necessary information to complete an arrest and effective prosecution. We may report certain fraudulent activities to your Internet Service Provider for action under their Acceptable Use Policies. We may also initiate civil action against you.